Introduction

Ping! is a smart WhatsApp CRM platform that combines marketing tools, customer communication management, and AI technology—all in one dashboard. Built with a user-friendly SaaS concept, Ping! empowers small businesses and entrepreneurs to manage customer interactions independently, efficiently, and at scale.

More than just a tool, Ping! also opens up new business opportunities for its users and is designed to be expandable through plugins and future feature integrations—similar to modular systems like WordPress and modern CMS platforms.

In the current version, Ping! includes 6 main modules:

Each module will continue to evolve based on user needs, market trends, and feedback from our community—through a voting system on our upcoming official forum.

Upcoming plugins and features:

We are fully committed to making Ping! the most complete and affordable communication platform for growing businesses across Indonesia and beyond.

Introduction

Ping! is a smart WhatsApp CRM platform that combines marketing tools, customer communication management, and AI technology—all in one dashboard.

Built with a user-friendly SaaS concept, Ping! empowers small businesses and entrepreneurs to manage customer interactions independently, efficiently, and at scale.

More than just a tool, Ping! also opens up new business opportunities for its users and is designed to be expandable through plugins and future feature integrations—similar to modular systems like WordPress and modern CMS platforms.

In the current version, Ping! includes 6 main modules:

Each module will continue to evolve based on user needs, market trends, and feedback from our community—through a voting system on our upcoming official forum.

Upcoming plugins and features:

We are fully committed to making Ping! the most complete and affordable communication platform for growing businesses across Indonesia and beyond.

Non Official Whatsapp

In developing Non-Official WhatsApp Tools, we use the Baileys library (https://github.com/WhiskeySockets/Baileys).

However, the published API is not directly directed to the Node server, but is repackaged by Laravel. So, the first request is sent to the API provided by Laravel.

Chats

This API focuses on getting a list of contacts stored in your WhatsApp, as well as message history based on contacts or groups. There are several endpoints currently available:

Send Message

POST
http://chat.ping.co.id/api-app/whatsapp/send-message

This endpoint is for sending single messages to both personal and group numbers.

Body Parameters

Parameter Description Example Requirement
phone Fill in the number or group ID 6281290641111 Required
device_key Fill in the Device ID, for personal delivery and flexible API settings, the device ID may not need to be filled in and the system will automatically perform a random search for available devices. bc8bae5a-0997-40a2-a827-b95adc714dd3 Required if it is made mandatory in the settings or will be sent to a group
method Message method, available for text and also templates text / template Required
text Message content if using the text method - Required if you select method as text
is_group Identify whether you will send to a personal number or to a group boolean Required

Request Example

{
    "phone": "RECEIVER_NUMBER_OR_GROUP_ID",
    "device_key": "YOUR_DEVICE_ID",
    "api_key": "YOUR_API_KEY",
    "method": "text",
    "text": "Hallo guys!",
    "is_group": true
}

cURL Example

curl --location 'http://chat.ping.co.id/api-app/whatsapp/send-message' \
--data '{
    "phone": "RECEIVER_NUMBER_OR_GROUP_ID",
    "device_key": "YOUR_DEVICE_ID",
    "api_key": "YOUR_API_KEY",
    "method": "text",
    "text": "Hallo guys!"
}'

Response Example

{
  "status": true,
  "message": "Berhasil mengirimkan pesan"
}

Send Message With Template

POST
http://chat.ping.co.id/api-app/whatsapp/send-message

The endpoint here is the same as the previous Send Message endpoint, the only difference is in the body, if in the example above we use the text method, to send a message without a template, in this endpoint we use the template method, to send a message using the template we created in WhatsMail

Body Parameters

Parameter Description Example Requirement
template Whatsapp message template ID to be used 510b32e9-d6d9-4c75-83ae-f95cdfcc96e3 Required
variables Fill with the variables provided in the message template - Required

Request Example

{
    "phone": "RECEIVER_NUMBER_OR_GROUP_ID",
    "device_key": "YOUR_DEVICE_ID",
    "api_key": "YOUR_API_KEY",
    "method": "template",
    "template": "YOUR_TEMPLATE_ID",
    "is_group": true,
    "variables": {
        "{business_name}": "BUSINESS_NAME",
        "{name}": "YOUR_NAME"
    }
}

cURL Example

curl --location 'http://chat.ping.co.id/api-app/whatsapp/send-message' \
--data '{
    "phone": "RECEIVER_NUMBER_OR_GROUP_ID",
    "device_key": "YOUR_DEVICE_ID",
    "api_key": "YOUR_API_KEY",
    "method": "template",
    "template": "YOUR_TEMPLATE_ID",
    "is_group": true,
    "variables": {
        "{business_name}": "BUSINESS_NAME",
        "{name}": "YOUR_NAME"
    }
}'

Response Example

{
  "status": true,
  "message": "Berhasil mengirimkan pesan"
}

Message Callback

POST
http://chat.ping.co.id/api-app/whatsapp/callback/device_03359ec3-2052-43ff-9495-6155b8cab4cc

This endpoint is actually created to open communication from the WhatsApp server when a WhatsApp message comes into the connected device.

But sometimes this callback will be useful when we want to do auto reply testing without having to test sending messages on WhatsApp

Body Parameters

Parameter Description
from personal number / group id, along with without @s.whatsapp.net for personal numbers, and @g.us for groups
message_id ID Message whatsapp
message Message Content
from_name Sender Name
type single

cURL Example

curl --location 'http://chat.ping.co.id/api-app/whatsapp/callback/device_03359ec3-2052-43ff-9495-6155b8cab4cc' \
--data-raw '{
    "from": "62812906*****@s.whatsapp.net",
    "message_id": "18DD98462C8AA16C5A598C3DEBA0879B",
    "message": "Halo",
    "from_name": "Bhisma Kalijaga",
    "type": "single"
}'

Response Example

{
  "message": {
    "text": "API Doc Ping Example"
  },
  "receiver": "6281290*****@s.whatsapp.net",
  "session_id": "device_03359ec3-2052-43ff-9495-6155b8cab4cc",
  "autoread": false,
  "reply": true
}

Webhook Sample

POST
https://yourdomain.com

The webhook endpoint will be automatically sent when the connected WhatsApp device receives a message.

Whether or not the webhook is sent depends on you filling in the endpoint url on the device.

Request Example

{
    "device_key": "DEVICEID",
    "name": "FROM NAME",
    "message": "MESSAGE DETAIL ( TEXT )",
    "type": "single"
}

cURL Example

curl --location 'https://yourdomain.com' \
--data '{
    "device_key": "DEVICEID",
    "name": "FROM NAME",
    "message": "MESSAGE DETAIL ( TEXT )",
    "type": "single"
}'

Request Example

{
    "api_key": "2cc1a317-9016-4582-bcc6-a6f57914be5b",
    "chatid": "[email protected]",
    "message": {
        "key": {
            "remoteJid": "[email protected]",
            "fromMe": false,
            "id": "3EB024F1DAF187923D00F9"
        },
        "deleteMedia": true,
        "timestamp": "1730660176"
    }
}

cURL Example

curl --location 'http://chat.ping.co.id/api-app/whatsapp/misc/delete-message/03359ec3-2052-43ff-9495-6155b8cab4cc' \
--data-raw '{
    "api_key": "2cc1a317-9016-4582-bcc6-a6f57914be5b",
    "chatid": "[email protected]",
    "message": {
        "key": {
            "id": "3EB02744312E25C4C11201",
            "remoteJid": "[email protected]",
            "fromMe": true
        },
        "deleteMedia": false,
        "timestamp": 1730660179
    }
}'

Response Example

{
  "status": true,
  "message": "Berhasil menghapus pesan"
}